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Avaya Administering Avaya Aura Communication Manager Specialized Sample Questions:

1. What distinguishes the Extend Call feature from other call handling features in terms of user convenience?

A) It allows users to take calls outside of normal working hours.
B) It facilitates seamless call transition between office and personal devices.
C) It provides enhanced call quality on extended calls.
D) It simplifies user interfaces for easier handling.

2. What best practices are associated with managing different types of logs in Communication Manager?

A) Analyzing logs daily to detect anomalies
B) Encrypting logs to protect sensitive information
C) Regularly deleting logs to free up storage
D) Keeping all logs indefinitely for compliance

3. Which factor is crucial when taking a backup of Communication Manager data?

A) Only backing up essential components
B) Choosing a backup location that is on the same network
C) Ensuring the backup is scheduled during peak hours
D) Verifying the integrity and completeness of the backup

4. Which Avaya Workspaces feature enables the analysis of unstructured data from customer interactions to generate actionable insights?

A) Predictive analytics
B) Cognitive computing
C) Machine learning algorithms
D) Natural language processing

5. Which feature of Communication Manager helps in managing call flows during the absence of primary recipients?

A) Call Transfer
B) Autodial
C) Call Hold
D) Call Coverage

Solutions: