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SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:

1. You integrated Microsoft Outlook with SAP Hybris Cloud for Customer. Which of the following activities can you perform after the integration? (2 correct answers)

A) Synchronize and exchange appointments
B) Create and access contacts
C) Create opportunities
D) Synchronize and exchange leads

2. Which of the following functional areas come with SAP Sales Cloud? Choose the correct answers.

A) Ticket Management
B) Visit Management and execution
C) Groupware Integration
D) Opportunity Management
E) Lead management

3. Which work center can you request a production tenant from? (2 correct answers)

A) Data Privacy Management work center
B) Administrator work center
C) Service Control work center
D) Business Configuration work center

4. Which of the following priorities are available for SAP Cloud for Customer ticket response times? Choose the correct answers.

A) Very high
B) Low
C) Medium
D) Immediate
E) Urgent

5. Which of the following configuration options can you use to restrict Lead conversion actions?

A) Reasons
B) Status
C) Sources
D) Qualifications

Solutions: