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Apple SUP-2026 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Users and Authentication | 7% | - Apple Accounts and Managed Apple Accounts
|
| Topic 2: Networking | 7% | - Connectivity technologies
|
| Topic 3: Privacy and Security | 8% | - Privacy controls
|
| Topic 4: System Diagnostics and Troubleshooting | 9% | - Recovery and diagnostic tools
|
| Topic 5: Software, Apps, and Content Management | 9% | - Operating system fundamentals
|
Apple Device Support Sample Questions:
1. Your supervised iPhone has automatic software updates turned off. However, you notice that the device's software was updated overnight. Why was the iPhone software updated?
A) The device is enrolled and managed through User Enrollment.
B) The software update included an emergency fix with a settings override.
C) The device is signed in to a Managed Apple Account.
D) The software update is controlled by device management.
2. Why would you use recovery mode with the Finder on Mac to update an iPad?
A) To unlock the iPad without credentials
B) To remove device supervision and reset enrollment
C) To erase all data and install a clean version of iPadOS
D) To preserve user data and settings while reinstalling iPadOS
3. Where in Recovery app > Recovery Log can you set the view to display only error messages?
A) Message Type
B) Log Type
C) Detail Level
D) Filter Level
4. Drag and Drop Question
Match the macOS library resources listed on the left to the descriptions on the right by dragging responses to the correct target areas. Responses may be used once, more than once, or not at all.
5. You try to join an organization Wi-Fi network on your iPad. You enter your credentials, and an
"unable to join the network" message appears.
You should confirm that ________ before you escalate this issue to a network administrator.
A) You've restarted your iPad after your failed attempts
B) You're entering the correct Wi-Fi password
C) The auto-join option is enabled for the network
D) The router is configured for WPA3 Enterprise
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: Only visible for members | Question # 5 Answer: B |
